My payment was declined



Thanks for placing an order with us.

EFT Payments

Once you mark your invoice as paid on your dashboard, we will review your payment. If we haven't received it in 72 hours, most of the time we will decline it. If you have paid this invoice, please make sure that the payment reference is ca{order number} and you have paid it to the right account number and bank state branch. For further payments support, please call 07 3102 9582 or email payments@cachewebsites.com.


PayPal Payments

Once you mark your invoice as paid on your dashboard, we will review your payment. Ensure you have put the payment reference in the notes section, otherwise we will not be able to locate the order and your payment will be declined and refunded. For further payments support, please call 07 3102 9582 or email payments@cachewebsites.com.


If your payment was declined you must contact us for the payment channel to be opened again. The building of your campaign will cease until this is paid for.

Need more help? Call us now.